Digital Knowledge Assistant
Meet "Mr. Know It All" Your New Employee that knows everything about your business!
Your Digital Knowledge Assistant will
- Operate 24/7, 365 days a year.
- Never take sick leave, holidays, or necessitate costly benefits.
- Elevate customer service
- Provide dependable and accurate responses to customer inquiries, reducing misinformation and enhancing service excellence.
- Efficiently manage routine tasks and customer queries independently, significantly decreasing wait times.
- Craft personalized experiences for customers, strengthening brand loyalty and trust.
- Guarantee consistent communication across various platforms.
- Implement a self-service tool for customers, allowing them to effortlessly find answers without needing a representative.
- Chatbots can qualify leads by asking pertinent questions and directing them to the sales team or arranging an appointment.
- Conduct conversations in multiple languages.
Speaks 40 languages
Including English, Spanish, French, German, Italian, Turkish, Polish, Ukrainian, Russian, Japanese, Chinese and many more
Ai-assisted Web Chat Lead Capture
Automatically capture contact details from leads visiting your website, facebook page, and Instagram
Knowledgeable 24/7 employee
When deeply engrossed in your tasks, promptly responding to leads can be a challenge, potentially exposing your business to losing prospects to quicker competitors. An AI-powered web chat is designed to respond instantaneously with engaging conversation, addressing FAQs. All this is done 24 hours a day, 365 days a year and never takes a vacation or calls in sick!
Where Does The Knowledge Come From?
Your Digital Knowledge Assistant can learn and respond to questions from website visitors with any information you give it such as:
- Everything on your website*
- CSV files and Google Spreadsheets*
- Documents & Google Doc's*
- PDF's
- Any Text you give it
- Any Webpage you want it to know
- Youtube Videos
- Q&A and FAQ
*Continuously syncing updates in realtime!
What else can it do other than answer questions?
When requested your Digital Knowledge Assistant can:
- Display your Calendar
- Share an article
- Show a form
- Display a photo
- Play a video
- Display a URL Link
Will SMS messages be sent from a local number?
Yes. Upon registering, we will provide you with a local number for your business to text your customers.
Inbox Pro's AI-assisted web chat will reply for you, with simple conversational behaviour designed to get a name and mobile phone number, capturing the lead for your team to follow up with later.
Inbox Pro’s AI-assisted web chat widget can be installed on a website, to engage with and capture lead contact info from visitors to the site.
Soon, the AI-powered web chat will be intelligent enough to answer basic questions about your business in such as your location, operating hours and offerings based on your business profile.
What Advertising Platforms Are Included With Advertising Intel?
Yes, very soon. We’re currently working on adding more channels, such as Facebook Messages, Instagram DMs, and email.
Will Real Agents Talk To Customers?
The web chat is 100% AI-managed lead capture. Small businesses are busy, and can't always reply instantly – that's why the AI assistant will get a website visitor's name and number, and then notify you that there is a new lead – You can reply via SMS as soon as possible, and move the conversation off the website and onto the customer's phone.
How Much Does The Chatbot Know About The Business? Can It Answer Questions?
The AI chatbot works well to capture a lead despite not knowing anything about the business. It thanks users for their questions, records them for you to follow up, and attempts to get a name and phone number, so you can reply and get new customers.
The contact will be added to your CRM in Business Hub, and the conversation will show in Inbox, ready for your team to follow up with.
It will be possible to add "knowledge" to the chatbot from your business profile, so it can answer basic questions about your services, location, contact info, and hours. You will also be able to upload additional information such as FAQs, service & pricing details, more context on the products/services you do and do not offer, and even instructions on how to book appointments to the web chat widget's repertoire, so it can converse with visitors to the website and answer their questions accurately.
Turn website visitors into loyal customers
Add The Communication Hub Button to your site and start converting more visitors!
Replace your multiple website plugins and apps with a single button that provides one-click access to everything a potential visitor to your website needs to quickly connect with your business online or in-person.
Simplify your website
Don’t make visitors struggle to find key information on your website.
Offer up to 15 different types of solutions directly inside your Communication Hub
Increase local sales
Increase in-store traffic by making it simple to find key info, get directions, make a reservation or schedule an appointment.
User-Friendly Design
Navigate effortlessly with our intuitive interface, ensuring they find what is needed without any hassle.
Capture more leads
Make every page on your site into a lead collection source with 1-click access to contact forms, booking tools & right inside your button.
Boost user engagement
Let website visitors contact you whichever way they prefer.
Give them a real omni-channel experience!
Connect Anytime
Our AI Communication Hub is available 24/7, ensuring visitors can reach out whenever they need assistance.
One Size Does Not Fit All.
If you're looking for something a bit more aggressive or something a little different then contact us. We will put together a more custom plan to meet your budget!
Call Us
929-99BRAND
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